Thank you for choosing Rudy Project for your prescription sunglass needs. We understand that sometimes circumstances may change, and you may need to return your order. We're here to assist you through this process.
If you find that the sunglass model or RX clip insert does not meet your expectations, we are happy to accept returns for these items. However, please note that the prescription lens is custom-made specifically for your eyes and cannot be resold. Therefore, we regret to inform you that we are unable to provide refunds for the prescription lens.
Should you encounter any issues with the prescription lens itself, please do not hesitate to reach out to us at info@rudyproject.com.au. Kindly ensure that you include your order number, starting with S33..., in your email for expedited assistance.
We appreciate your understanding and cooperation in this matter. Our goal is to ensure your complete satisfaction with your Rudy Project experience.
To start the Refund process please visit our refund page and make sure you have your order number starting with S33 and your email address you placed the order with. Start my Return