Rudy Project Australia Store Frequently Asked Questions

Rudy Project Frequently Asked Questions

Frequently Asked Questions About Rudy Project Eyewear

At Rudy Project Australia, we want to make sure you have all the information you need when it comes to our lenses. Our lenses are typically sold in pairs, which includes both the left and right lens. This ensures that you have a complete set for your eyewear needs.

In some cases, such as with full-frame shield lenses, you'll find that the price listed covers the entire set, including both lenses. This offers you a comprehensive solution for your eyewear requirements.

For a closer look at our wide range of lenses and to explore your options, please visit our Rudy Project Lens Collection page at Rudy Project Lens Collection. Here, you'll find a variety of lens types, tints, and options to suit your specific needs and preferences.

Whether you need replacement lenses or are looking to customize your eyewear experience, Rudy Project has you covered with quality lenses designed to enhance your vision and performance.

At Rudy Project Australia, we're passionate about meeting your eyewear needs to the best of our ability. While we don't have a completely automated custom program, we do offer a fantastic option for those looking to personalize their eyewear.

If you come across a Rudy Project frame color that you absolutely love but wish to swap out the lenses for a different tint, you're in luck! We can make this happen for you, provided the sunglass model has the interchangeable lens feature. Please note that this service excludes casual eyewear and our Spinshield / Spinshield Air models. Fortunately, the majority of our sports eyewear does come with interchangeable lenses.

If you're interested in this custom lens swapping service, don't hesitate to reach out to us at We'll be more than happy to assist you in placing your order manually and guide you through the process.

Feel free to explore the possibilities of customizing eyewear with models such as Rydon, Rydon Slim, Cutline, Defender, Proulse, Kelion, and Sirius, among others.

For eyewear as unique as you are, think "custom eyewear" with Rudy Project. Build your own sunglasses tailored to your style and needs. Get started on creating your personalized eyewear experience today!

In most situations, when you wear Rudy Project Multi Laser lenses, the reflective coating on the outside of the lenses is designed to conceal your eyes from view. This reflective mirror finish not only adds a touch of style but also ensures your eyes remain discreetly hidden.

However, it's important to note that in very strong backlighting conditions, there is a possibility that your eyes may be slightly visible. This is due to the nature of the reflective coating, which can reflect light differently in extreme lighting situations.

Rudy Project offers a variety of Multi Laser lenses, including Multi Laser Red, Multi Laser Blue, Multi Laser Orange, Multi Laser Ice, Multi Laser Sunset, and Multi Laser Yellow. Each of these lenses features the same reflective mirror finish on the exterior of the lenses. When you look through these lenses from the inside out, you'll be viewing the world through a neutral grey finish.

The reflective quality of Multi Laser lenses not only enhances your style but also provides excellent protection against harsh sunlight and glare, making them an ideal choice for outdoor activities.

For more information on our Multi Laser lenses and to explore the range of options available, please visit our Rudy Project Lens Collection page. Discover the perfect lenses to complement your style and performance needs.

Identifying whether your lenses are polarized is relatively simple and can be done with a few easy tests:

  1. Cross-Polarization Test: Hold one lens in front of the other so that they are parallel. While looking through the back of both lenses, slowly rotate one of them until they cross each other, forming a "t" shape. At a certain angle, polarized lenses will noticeably darken or block out light. This effect occurs due to the alignment of the polarizing filter in the lenses.

  2. Computer Screen Test: Another quick way to check if your lenses are polarized is to hold them in front of a computer screen or any LCD display. Tilt the lenses back and forth at 90° angles while looking through them. Polarized lenses will darken as you rotate them, reducing glare and improving visibility, especially in bright environments.

  3. Water or Glass Reflection Test: Polarized lenses are particularly effective at reducing glare from water surfaces or glass. When you look at reflections on water or through a glass window, polarized lenses will significantly reduce glare and make it easier to see beneath the surface or through the glass.

  4. Polarization Label: Many polarized sunglasses have a label or sticker indicating that they are polarized. Look for this labeling on the frame or packaging when you purchase the sunglasses.

Remember that while these tests can provide a good indication of polarization, they may not be 100% foolproof. For the most accurate assessment, it's best to rely on the manufacturer's information or consult an eyewear professional.

Polarized lenses are designed to reduce glare, improve visual clarity, and enhance comfort, making them an excellent choice for outdoor activities like driving, fishing, and sports. If you're interested in polarized sunglasses, you can explore our selection on our Rudy Project Polarized Lens Collection page.

It's an excellent question, and the answer is no, our Rudy Project Impactx lenses, regardless of their color tint, are not polarized. Photochromic lenses, like our Impactx lenses, are primarily designed to offer a wide range of tint adjustments based on UV light exposure. This means they can transition from clear to dark and vice versa as needed, providing versatility for various lighting conditions.

Adding a polarized filter to photochromic lenses would limit the range of tint adjustment. Polarized lenses have a fixed tint level, typically a grey tint, which can become very dark when activated by UV light. This could potentially impact activities like early morning training, where you might require a lighter tint to see clearly.

It's also worth noting that any lens claiming to be both polarized and photochromic is, in essence, an 85% polarized lens. While they can reduce glare to a certain extent, they are not as effective as dedicated polarized lenses. True polarized lenses are 100% polarized and offer superior glare reduction. When compared, a dedicated polarized lens can reduce glare by an additional 15% compared to a lens that is both polarized and photochromic.

In the past, Rudy Project did offer polarized/photochromic lenses, but we have since discontinued them to ensure we provide the best optical performance and versatility for our customers.

For those seeking the benefits of both polarization and photochromic capabilities, we recommend considering separate dedicated polarized lenses and photochromic lenses to achieve the desired results for various lighting conditions.

If you have any more questions or would like to explore our range of lenses, please feel free to reach out to us. We're here to assist you in finding the perfect eyewear solution to match your needs.

The range of photochromic lenses refers to how much the tint of the lenses can change in response to varying levels of UV light exposure. Our Rudy Project Impactx lenses offer a significant range, transitioning from clear to dark to adapt to different lighting conditions. To give you a better understanding, here are some of our photochromic lens options along with their respective ranges:

  • Photochromic Black: This lens starts at 75% light transmission at its lightest and can darken down to 9% at its darkest tint. (0% indicates that you cannot see out of the lens.)

  • Photochromic Laser Black: With a starting point of 63% light transmission at its lightest, it can reduce to 13% at its darkest tint.

  • Photochromic Laser Red: Similar to Photochromic Black, it transitions from 75% at its lightest to 9% at its darkest tint.

  • Photochromic Red: Like the others, this lens ranges from 75% at its lightest to 9% at its darkest tint.

  • Photochromic Laser Brown: It also has a range from 75% at its lightest to 9% at its darkest tint.

  • Photochromic Laser Purple: This lens has a slightly broader range, starting at 48% light transmission at its lightest and going down to 8% at its darkest tint.

Now, to explain these percentages in another way, it's helpful to understand "luminous transmittance." Luminous transmittance measures the amount of light that passes through the lens. So, when a lens is at 75% light transmission, it allows 75% of available light to pass through, making it relatively lighter in tint. As the percentage decreases, the lens becomes darker because less light is allowed to pass through.

These photochromic lenses are ideal for various activities as they adapt to changing lighting conditions, ensuring you have the right level of protection and clarity throughout the day. 

If you have more questions or need further assistance, please don't hesitate to contact us. We're here to help you find the perfect eyewear solution tailored to your needs -

Choosing the right photochromic lens can greatly enhance your sporting experience by adapting to changing light conditions. Here are some guidelines to help you select the ideal photochromic lens for your specific activities:

  • Photochromic Black and Laser Black (Neutral Grey Tints): These lenses are excellent choices for activities like road cycling, triathlons, and road running. The neutral grey tint provides consistent color perception and is well-suited for environments where you need to focus on the road ahead.

  • Photochromic Red and Browns (Contrasting Tints): If you're into mountain biking, trail running, or skiing, the contrasting tints of Photochromic Red and Browns are ideal. They enhance contrast and depth perception, which is crucial for navigating diverse terrains and trails.

  • Photochromic Laser Purple: This lens shines in sports like golf, tennis, cricket, and baseball. It's designed to optimize color perception, making it easier to track fast-moving objects against dynamic backgrounds.

Whether you're a recreational athlete or a professional, photochromic lenses offer unmatched versatility. They seamlessly adapt to changing lighting conditions, ensuring you're always prepared for any environment. Here's a great video that demonstrates how photochromic lenses work: Photochromic Lenses in Action.

As Rudy Project Australia aptly puts it: "Whether you're starting your workout in the predawn dark or heading straight into the sunrise, photochromic glasses have you covered. They transition from clear to dark sunglasses seamlessly. No more carrying multiple glasses for various conditions – photochromic lenses simplify your eyewear needs."

So, rest assured that with the right photochromic lens, you can stay focused on your sport without worrying about changing glasses or lenses. If you have any specific questions or need further guidance, please feel free to reach out to us. We're here to help you find the perfect eyewear solution tailored to your needs.



Absolutely, all RUDY PROJECT IMPACTX lenses are engineered to be highly impact resistant. In fact, they are not only impact-resistant but are also guaranteed unbreakable for life. This level of durability makes them an excellent choice for a wide range of sports and outdoor activities.

It's important to note that while both Polarized and Standard RPOptics lenses are exceptionally tough and made from polycarbonate, they are not specifically designed for high-impact sports or intended to serve as industrial safety eyewear. That said, they still provide impressive durability for everyday wear and various recreational activities.

To give you an idea of just how tough IMPACTX lenses are compared to regular polycarbonate lenses, consider this:

IMPACTX lenses are crafted using advanced materials and technologies to withstand the rigors of sports and outdoor adventures. They offer exceptional resistance to impact, including protection against flying debris, small stones, and other potential hazards. Regular polycarbonate lenses are indeed durable, but IMPACTX lenses take it a step further, providing enhanced toughness.

So, whether you're cycling on challenging terrain, participating in high-speed sports, or simply seeking eyewear that can withstand the unexpected, RUDY PROJECT IMPACTX lenses are designed to offer superior protection and peace of mind.

If you have any specific questions about the impact resistance of our lenses or would like to explore our range of eyewear options, please feel free to reach out to us. We're here to assist you in finding the perfect eyewear solution to match your needs.

You can find instructional videos on how to remove and install lenses on the product page for your frame or check out our Lens Installation page.

Rudy Project offers the REPLACEMENT LENS GUARANTEE for scratched lenses, no matter what the reason. We understand that accidents can happen, and your eyewear is an important investment. That's why we stand by our commitment to quality and customer satisfaction.

If your lenses become scratched, we've got you covered. We can replace scratched lenses with models that are in the current year's catalogue, ensuring you continue to enjoy the clarity and performance you expect from Rudy Project eyewear.

To initiate the replacement process, please visit our Replacement Lens Guarantee page at Replacement Lens Guarantee. We've made it easy for you to follow the steps and get your replacement lenses quickly and hassle-free. Your satisfaction is our priority, and we're here to assist you every step of the way.

Thank you for choosing Rudy Project, where quality, performance, and customer care come together to provide you with the best eyewear experience possible.


We understand that you may have grown attached to your trusty old Rudy Project eyewear, and we're here to help you keep them in top condition for as long as possible.

In most cases, we do keep replacement lenses for a number of years even after a model has been discontinued. We know that many of our customers have a deep connection to their Rudy Project eyewear, and we want to support that loyalty.

However, it's important to note that sooner or later, we may run out of lenses and spare parts for certain older models, especially those that have been discontinued for an extended period. For instance, models like Kerosene, which you mentioned, may no longer be supported due to limited availability.

To check the availability of replacement lenses for your specific model, we recommend visiting our Lens Programme page at Rudy Project Lens Programme. Here, you can explore our selection of replacement lenses and see if they are still available for your eyewear model.

If you can't find replacement lenses for your specific model on our website, or if you have any other questions or concerns, please don't hesitate to reach out to our customer service team. We'll do our best to assist you in finding a suitable solution and keeping your beloved Rudy Project eyewear in great shape.

Thank you for choosing Rudy Project, and we appreciate your loyalty to our brand.

Your credit card will only be charged once.

If you just placed your order and you received an error at first, the second charge you are seeing is an authorization. This is a common bank practice handling credit card transactions to ensure sufficient funds and account authenticity. This authorization will clear (depending on your bank, usually within 48 – 72 hours.) If you need help speeding up the process, you can contact the issuing bank of your credit card.

If you are receiving an error message, there may be a problem with your credit card information, billing or shipping address. The billing address should match exactly what your bank has on file. It is most likely an issue with your billing zip/postal code. Please review all information closely and look for any typos. Also, try re-formatting the names and addresses in your billing information (this often solves the issue).

If you're still receiving an error message after reviewing your credit card information, billing and shipping address, make sure you're using the latest version of your web browser.

If you continue to receive error messages, please contact Customer Support.

If you need to change or cancel your order, please contact us immediately with the subject line “Request to Change an Order” We generally process orders within 1-3 hours, and once our warehouse has processed your order, we will be unable to make any changes.

Once your is processed, you will receive an email confirmation to the email address you entered on your order. If for some reason you did not receive an email, please check your spam folder and add to your safe sender list.

If you have an account, you can also check your order status by signing into your account on our website. If you checked out as a guest, this information will not be available on our site. However, you’re welcome to contact us, and we'll look into this for you.

We accept Visa, Mastercard, American Express, PayPal and Zippay (buy now pay later)

Only if you're having an order shipped to Nevada, which is where our warehouse is located. We are required by law to charge applicable sales tax in the states where we have a physical presence.

Current as of October 2019 we only have a warehouse which is not accessible to the public and therefore we cannot supply any consumers that wants to "pick up" their orders. In late 2020 we will be opening a new concept store in Sydney

Our helmet sizes are gennerally

Small - Medium 54-cm58cm

Large - 59cm-61cm

To take measure you head, simply get a flexible tape measure and measure the widest part of your head. 

If you find your in between sizes your best to go to the smaller helmet size

There is a lot of confusion with sports prescription sunglasses and if you want to order prescription lenses your best to contact us in Customer Support. Please ensure you have an updated Script to send us as well and we will get you into Rudy Project Prescription lenses